Register Your EmitBio RD19 For help with your device or your order, please submit a support ticket in the form below. Lot Number* Your lot number is an 8 digit alphanumeric code and can be found on the side of your RD19 device. Name* First Last Email* Phone Number Subject:* Description* Please describe your issue. Submit EmitBio RD19 Phone Support 919.765.6691 10AM to 10PM EST